Management System Best Practices Employed by Ontario's Water Sector

Opportunities to improve the way you carry-out your utility's activities can be identified through your own system failures, adverse events, occurrence of emergencies and incidents of non-compliance.

Lessons can also be learned from experiences of others in your sector.

With each passing year, we learn from one another - as changing risks and changing conditions present themselves - our management systems are evolving with improved processes and programs to address common sector challenges.

This presentation will walk through the Drinking Water Quality Management Standard's elements, identify common sector challenges experienced in recent years and highlight best practices to address these.